Trade Blue Support

Need a hand with your Trade Blue gear? Whether it's sizing, an order, delivery or product feedback, we're here to help. Real support from the Trade Blue team.

Get in touch

Email support@tradeblue.store and we'll get back to you as soon as we can during business hours.

For order enquiries, include your order number and the email used at checkout. For a product issue, include the model, size and clear photos where possible.

How can we help?

Orders and delivery

Need an update on your order or help with delivery? Email our support team with your order number. Shipping options and costs are shown at checkout.

Sizing and fit

Not sure which size to order? Tell us which Trade Blue model you're looking at and your usual shoe size. We'll help you choose before you order.

Returns and exchanges

Need to arrange a return or exchange? Contact us before sending anything back. Returns are subject to our Returns & Refunds Policy, including eligibility and product-condition requirements.

Product faults and warranty

If something doesn't seem right with your footwear, please get in touch. Include your order number, a description of the issue and photos so we can assess it. Your rights under Australian Consumer Law are not affected by our warranty terms.

Product feedback

Good, bad or ugly — we want to hear it. Trade Blue is built around making better gear for working tradies, and your feedback helps us improve.

Trade and wholesale enquiries

Interested in stocking Trade Blue or supplying your team? Email trade@tradeblue.store with your business name and what you're looking for.

Tradies Backing Tradies.